Course Modules

STATISTICS

Module Description

Full Module Description:
Mode of Delivery:  In-Class
Weekly Hours:  Lectures - Laboratory Exercises: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The aim of the course  is to introduce students to the basic concepts of statistical inference and to familiarize students with medical applications (preliminary with the usage of statistical packages). Topics cover issues such as introduction to the basic terms of medical data analysis and interpreting the results.

After completing the course students will be able to:

• Describe data sets by using Graphical and numerical techniques

• Understand the basic concepts of Estimation with applications primarily in the confidence intervals.

• Apply statistical tests in medical data of mean values and rates for one and two samples and interpret the results (parametric and non parametric tests)

• Apply the statistical test chi square and interpret the results

• Distinguish, select and apply the appropriate methodological approach  in multivariate data sets

•  Analyze the results  and propose a solution or solutions (decisions) for data analysis problems

• Apply the data analysis techniques analysis and ponder over  hypothetical “what..if” questions to evaluate alternative scenarios

• Produce and combine medical data analysis techniques and ponder over  hypothetical “what..if” questions to evaluate alternative scenarios

Module Description

Definition of Probability through Laplace.

Descriptive Statistics with emphasis on understanding the charts but also on the interpretation of the descriptive measures.

Correlation and linear regression between two variables. 

The study goodness  fit of the linear regression model through the study of the residuals.

Estimability-Confidence Intervals

Statistical tests of mean values 

Statistical tests of percentages

Chi square test

Factor Analysis

Quality control in order to  check on industrial production before it reaches the consumer

Assessment Methods and Criteria

Ι. Final Oral Exams (40%) (Summative Evaluation) includes:

- Multiple choice questions or true/false questions

- Short answer questions 

Evaluation Objective: To understand the fundamentals of the course.

Evaluation Criteria: Comprehensiveness, accuracy, and critical evaluation.

 

ΙΙ. Personal Projects (60%)(Summative Evaluation): 

Concerns issues covered by laboratory lessons. 

Evaluation Objective: Examination of students' progress in relation to learning outcomes, feedback and fine tuning of the laboratory lessons.

Evaluation Criteria: Comprehensiveness, accuracy, and critical evaluation.

Evaluation criteria are explicitly referred on the site of the course for each learning activity.

Recommended or required Bibliography

- Recommended Books and Journal Article Resources:

Bickel P.J., Doksum K. A., Mathematical Statistics, Volume 1, Basic Ideas and Selected Topics, 2rd ed. Prentice Hall, 2001 

Casella G., Berger R. L., Statistical Inference, 2nd ed., Duxbury Press, 2001. 

Hogg R. V., Craig A T., McKean J W., An Introduction to Mathematical Statistics, 6th ed., Prentice Hall, 2004 

Landow, S. and Everitt, B.  A Handbook of Statistical Analyses Using SPSS, Chapman and Hall/CRC Press Company, New York, Washington 2004

Montgomery D C., Peck E A., Vining G. G, Introduction to Linear Regression Analysis, 3rd ed., Wiley-Interscience, 2001 

Mood A. M.,  Graybill F. A.,  Boes D. C.  Introduction to the Theory of Statistics. McGraw-Hill Series in Probability and Statistics. McGraw-Hill 2002

 

JOURNALS

Biometrics

Biometrika

Statistics in medicine

RESEARCH METHODOLOGY

Module Description

Full Module Description:
Mode of Delivery: On class
Weekly Hours: 4
ECTS: 5
Web Page:
Moodle Page:

Learning Outcomes

• Demonstrate a superior level of understanding of the issues pertinent to the production of a research proposal

• Criticize the ability to undertake a critical literature review 

• Evaluate and critique various theoretical approaches that can be used for the selection of an appropriate research methodology 

• Perform critical awareness of the theoretical issues related to the selection of an appropriate research design

• Apply an advanced level of proficiency in the evaluation, selection and usage of both qualitative and quantitative techniques of data collection and analysis 

• Compose  a research proposal related to the theories, concepts and practical issues addressed in the taught modules 

Module Description

Managing the Research Process (1).  The importance of independent learning: Introduction to the concept of research.  The Purpose of management research.  Classification of different types of research.  What constitutes a viable research topic.  Selection of a suitable research topic.

Managing the Research Process (2).  Guidance on the nature and purpose of the research proposal.  Generating Ideas: Formulating research aims and objectives.  Project planning: Time management and time scale considerations.

Review, Selection and Syntheses of Literature.  The purpose and definition of a critical literature review.  Explanation of the outcome of a successful literature review.  Identification and relevance of different types of literature.  Discussion of how to structure and record a literature review.  Identification of referencing formats.

Methodology and Research Design Considerations.  Research philosophy: positivism and phenomenology.  Research logic: Explanation of the basis of inductive and deductive approaches to research.  Relationship between quantitative and qualitative research methods.  Research methods and research outcomes.  Research limitations: internal and external validity.  Ethical problems in research.

Collection and Evaluating of Primary Data  (1).  Administering the research project:  Data Collection.  Research Types.  Data Types.  Applications.  Ethnography.  Case Studies.

Collection and Evaluating of Primary Data  (2).  Qualitative Research: Research Design.  Recruitment.  Moderation.  Group Dynamics.  Projective Techniques: applications & interpretation.  Qualitative Research: analysis & reporting.

Collection and Evaluating of Primary Data  (3).  Survey Research: Criteria for selection.  Contact Approaches.  Non-Response Error.  Measurement / Reliability.  Questionnaire Design.

Statistical Techniques / Research Applications.  Sampling.  Univariate / Bivariate Analysis.  Advanced Applications: Factor & Cluster Analysis.  Applications: Consumer Research (NPD / Advertising / Pricing / Selling).  Applications: B2B & Management Uses (Differences / Delphi Technique / Applications).  Issues in multi-national research: qualitative & quantitative.  SNAP labs – practical demonstration / use of  SNAP package.

Assessment Methods and Criteria

• A written assignment (Project Proposal), which will count as 60% of the final assessment

• An oral presentation of the Project Proposal, which will count as 40% of the final assessment

Recommended or required Bibliography

Essential reading:   Kyriazopoulos P.-  Samanta E. (2011) Research Methodology Publisher Syghroni Ekdotiki (in Greek)

Recommended:

A. Parasuraman, D. Grewal, and R. Krishnan (2006). Marketing Research. Houghton Mifflin Company. 

William G. Zikmund & Barry J. Babin, (2012). Essentials of Marketing Research. South-Western College Pub.

Περιοδικά

International Journal of Social Research Methodology (http://www.tandfonline.com/toc/tsrm20/current)

Journal of Mixed Methods Research

http://mmr.sagepub.com/

INFORMATION SYSTEMS

Module Description

Full Module Description:
Mode of Delivery:  In-Class
Weekly Hours:  Lectures: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The aim of this course is to introduce postgraduate students to the philosophy and principles of Information Systems (IS) in the health area as well as to provide them with the underlying principles and techniques of Information Systems (IS) with emphasis on their application to organizations.

By the end of this course, postgraduate student should be able to:

  • Develop and understanding on Information Systems (IS) philosophies and frameworks.
  • Develop in-depth knowledge on various tools and techniques of Information Systems (IS).
  • Evaluate the principles of Information Systems (IS) and to explain how these principles can be applied within Information Systems (IS).
  • Develop a strategy for implementing Information Systems (IS) in an organization.
  • Identify the key aspects of the Information Systems (IS).
  • Select and use appropriate tools and techniques for the developing and implementing a Information Systems (IS) to a Health Organisations.

Module Description

 

  • Introduction to Information Systems.
  • Basic Operating Principles.
  • Information Systems Strategy.
  • Information Systems Development.
  • Information Systems Life Cycle
  • Information Systems Tools.
  • Advantages from the Use of Information Systems.
  • Management Information Systems.
  • Enterprise Resource Planning Systems.
  • Enterprise Resource Planning Systems Applications.
  • Data Communications.
  • Network Types.
  • Information Systems in Health - Content and Applications.
  • Information Systems in Health - Development.
  • Internet Applications.
  • Intranets - Extranets
  • E - Business.
  • Introduction to E Government.
  • E Government Applications.
  • E Government models.
  • E Government benefits.
  • Introduction to E Health.
  • E - Prescriptions.
  • Electronic Medical Record.
  • Electronics PACS Systems.
  • Telemedicine Systems.
  • Smart Card Applications.
  • Electronic Supplies.
  • E- Auctions.
  • Web Based Information Systems for Review Website.

 

Assessment Methods and Criteria

Language Assessment: Greek

Final Written Exam (50%) (Summative Evaluation) includes: Multiple choice questions or true/false questions. Short answer questions and problems solve. The examination would take place with open books and notes.

Evaluation Objective: To understand the fundamentals of the course.

Evaluation Criteria: Comprehensiveness, accuracy, and critical evaluation.

Teamwork Project (40%) (Summative Evaluation): Information Systems Development.

  • Evaluation Objective: To examine students' skills in Developing Information Systems and to enhance students' teamwork skills.
  • Evaluation Criteria: Criteria for process might include things like: adoption of group roles and responsibilities, development of negotiation and leadership skills, demonstration of creative problem solving, responsiveness to feedback from group members, evidence of conflict management and resolution, evidence of reflective listening, appropriate organisation and time management, commitment to group processes, extent of contribution (e.g. gathering and researching information, preparing written reflections), written report, oral presentation, portfolio, design, performance).

Oral Presentation of Teamwork Project (10%):

  • Evaluation Objective: The oral presentation of teamwork project.
  • Evaluation Criteria: The use of professional presentation software, conclusions and recommendation, the language use, correct tone, the completeness of answers to questions

Evaluation criteria are explicitly referred on the site of the course for each learning activity

Recommended or required Bibliography

- Recommended Book :

In Greek

  • Apostolakis, I. (2007). Health Information Systems. Papazisis, Second Edition, Athens.
  • Voziki, A., Pollalis, I. (2012). Information Enterprise Resource Planning Systems. Publications UTOPIA.
  • Kitsiou, S., Vlachopoulou M. (2008). E-Health Information Systems and Electronic Services in the healthcare sector. Publications University of Macedonia.
  • Folinas, D., Manthos, B., Vlachopoulou, M. (2007). Integrated Information Management Systems Enterprise Resource. Anikoula Publications, Thessaloniki.
  • Laudon K. C., Laudon J. P (2009). Management Information Systems. 7th Edition, Prentice Hall, Athens.

In Foreign Language

  • Winter, Α., Haux, R., Ammenwerth, E., Brigl, B., Hellrung, N., and Jahn, F. (2011). Health Information Systems: Architectures and Strategies", 2nd edition, Springer-Verlag, London.
  • Laudon K. C. and J. P. Laudon, (2015). Management Information Systems: Managing the Digital Firm, Prentice Hall, New Jersey, 14th Edition.
  • Ball, Marion J., Weaver, Charlotte A. and Kiel, Joan M. (2004). Healthcare Information Management Systems: Cases, Strategies, and Solutions. Springer-Verlag New York.
  • Wager, K.A., Lee, F.W., and Glaser, J.P. (2013). Health Care Information Systems: A Practical Approach for Health Care Management. 3rd Edition. Jossey-Bass, SanFrancisco, CA.
  • Iakovidis, I., Wilson, P. and Healy, J.C. (2004). E-Health: Current Situation and Examples of Implemented and Beneficial E-Health Applications. IOS Press, Amsterdam.
  • Ball, M.J., Hannah, K.J., DuLong, D., Newbold, S.K., and Sensmeier, J.E. (2011). Nursing Informatics: Where Technology and Caring Meet”, Springer-Verlag, London.

Internet resources:

  • http://www.who.int/

HEALTH MARKETING

Module Description

Full Module Description:
Mode of Delivery:  On class
Weekly Hours:  4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

At the end of this module the student should be able to:

- demonstrate an understanding of the key service  marketing concepts and theories  that  underpin modern marketing theory and practice

- Critically assess the relevance of current marketing concepts and theory.

- Develop a marketing  plan

- Demonstrate an ability to evaluate and  control  operational marketing decisions

Exhibit knowledge and application of theories and concepts of internet and onlineservice  marketing.

Module Description

The role of marketing  in the modern heath organization

Business philosophies:

- Limitations of the marketing concept

- Comparison of orthodox and alternative business concepts

- Core competencies and strategic direction

Modelling user of service and Business to Business pensions Behaviour:

- Paradigmatic shifts in marketing service

The Marketing Environment:

- Identification and analysis of changes in the marketing environment

- Environmental Scanning, rationale and techniques

Market Segmentation, targeting and positioning:

- Identification and selection of target markets

- Contemporary issues in market segmentation

The integrated marketing mix:

- Service policy, pricing decisions, promotion strategies and distribution procedures

- Application and evaluation of marketing mix decisions

Marketing Planning and  Control:

- The fundamentals of planning

- The business plan

- Control and evaluation issues

Internet and Online Marketing service

- Forms of e-commerce

- Benefits of the Internet and online marketing

Assessment Methods and Criteria

Final exams 60%

Essays 20%

Oral Presentation 20%

Recommended or required Bibliography

-Recommended Book and Journal Resources:

Essential Reading 

Introduction to Marketing: yesterday, today, tomorrow by I.Samanta, P. KyriazopoulosPubishiserSychroniEkdotiki 2015

Principles and Practice of Marketing, by Kotler, D., Epikentro Publisher (2009)

Recommended Reading

Tools by Dr. Rajagopal (EGADE Business School, Tecnologico de Monterrey (ITESM), Mexico) 2013

Marketing in the Cyber Era: Strategies and Emerging Trends Ali Ghorbani (Payame Noor University, Iran)  2013. Copyright © 2014. 

Maximizing Commerce and Marketing Strategies through Micro-Blogging Janée N. Burkhalter (Saint Joseph’s University, USA) and Natalie T. Wood (Saint Joseph’s University, USA & Edith Cowan University, Australia)  May, 2015. 

Armstrong, G, and P, Kotler Marketing, an Introduction 5th Edition,Prentice Hall, UK,  (2000)

Kotler et al Principles of Marketing 2nd European Edition. Prentice Hall, Europe (1998)

Hanson, W., Principles of Internet Marketing, Thomson Learning UK (2000)

Articles 

European Journal of Marketing, 

Marketing intelligence & Practice 

Australian Marketing Journal, 

Harvard Business Review

HUMAN RESOURCES MANAGEMENT

Module Description

Full Module Description:
Mode of Delivery:  Face to face
Weekly Hours:  4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

Upon completion of the course students will have:

1. Critical understanding and thorough knowledge of the principles applied to the management of Human Resources.

2. Knowledge and skills focusing on planning of human resources and in particular in the field of the proper management of Human Resources.

3. Skills related to the particular value of education and human resource development. 

 

Specifically, students will be able:

1. To describe and recognize the special circumstances characterizing the management of Human Resources.

2. To explain the contribution of the leadership role at the level of the management of Human Resources.

3. To organize, synthesize and evaluate principles and values referring to the organizational culture.

4. To support and implement principles and rules related to business ethics, at the field of Human Resources management.

Module Description

- Human Resources planning  

- Jobs analysis 

- Jobs description  

- Personnel attracting

- Staff selection

- Human Resources Training

- Human Resources Development

- Remuneration policy

- Motivation 

- Contemporary Challenges in Human Resources

- Personnel Qualification 

- Leadership / Culture

- Internal Communication and Employee Relations

Assessment Methods and Criteria

Written Examination 60%

Exercise 40%

Recommended or required Bibliography

- Recommended Book and Journal Article Resources:

Suggested Bibliography:

Ntanos An., Samanta E. (2015). Introduction to the Management and Development of Human Resources. Editions Modern Publications, Athens.

Bourantas D., Papalexandri N. (2002). Human resource Management. Editions Mpenou E., Athens.

HEALTHCARE SERVICES MANAGEMENT

Module Description

Full Module Description:
Mode of Delivery:  In Class
Weekly Hours:  Lectures: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

During the course the students will learn the basic principles of management and through the case studies will have the opportunity to apply the tools that they learned. Furthermore, the students will learn how to develop assessment models for the healthcare organizations and apply them in real-life cases. In addition, they will learn contemporary methods and techniques for process mining and business process reengineering and they will understand how simulation can support decision making in the healthcare organizations. Subsequently, a series of case studies will be presented that show how the aforementioned tools can be applied.

After completing the course, students will be able to:

• Understand the basic principles of Healthcare Management

• Develop models for the assessment of organizations

• Understand and apply contemporary tools of operational management in order to assess the business process transformation in an organization

• Be aware of the current assessment and business process re-engineering techniques and methods

Module Description

• Introduction to Management

• Balanced Score Card

• SWOT Analysis

• Simulation Techniques

• Lean Management

• Process Mining

• Decision Making

• Decision Support Systems in Healthcare

• Business Process Management

• Health care Services re-engineering 

Assessment Methods and Criteria

Ι. Final Examination (60%) (Summative Evaluation) includes: 

- Open questions on various issues - approaches in Health Care Management. 

• Evaluation Objective: The examination of knowledge concerning the fundamentals of the course.

• Evaluation Criteria: Accuracy, completeness, clarity and critical approach of responses

 

ΙΙ. Teamwork (40%): 

Course Work in groups of 3 or 4 students.

Students are asked to conduct a study of a problem of the real world in groups of 2 or 3. The study includes the description of the special parameters of the case study, the selection of the methodological approach to be used (with arguments), the implementation of the processes to the problems data, the analysis of the results with criticism and finally the proposals for actions or decisions.

Recommended or required Bibliography

-Recommended Book and Journal Article Resources:

Montana, P., &Charnov, B. (2011). Management. Athens: Klitharithmos[In Greek]

Kalogeropoulou, Μ.,&Bourdoujoutas,P. (2009). Health Services.Athens:Klitharithmos.[In Greek]

Bourantas, D. (2002). Management. Athens: BenosPublications. [In Greek]

Papapanikolaou, V. (2009). Healthcare Services Quality. Athens: Papazisis. [In Greek]

Polizos, Ν. (2014). Healthcare Services Management. Athens: Kritiki. [In Greek]

Tzortzakis, Κ.,&Tzortzaki, Α. (2007). Business Administration. Athens: Rosili. [In Greek]

Hall, R. (2006).Patient Flow: Reducing Delay in Healthcare Delivery: Reducing Delay in Healthcare Delivery(Vol. 91). Springer.

Ginter, P. M. (2012).The Strategic Management of Health Care Organizations. John Wiley & Sons.

Niven, P. R. (2011).Balanced scorecard: Step-by-step for government and nonprofit agencies. John Wiley & Sons.

Niven, P. R. (2008). Balanced Scorecard: Step by step for government and nonprofit organizations. Wiley.

Niven, P. R. (2002). Balanced scorecard step-by-step: maximizing performance and maintaining results. John Wiley & Sons.

Joumard, I., André, C., &Nicq, C. (2010). Health Care Systems.OECD

McKee, M., & Healy, J. (Eds.). (2002).Hospitals in a changing Europe(pp. 1-295). Buckingham: Open University Press.

OECD. (2002).Measuring up: improving health system performance in OECD countries. Organisation for Economic Co-operation and Development.

Smith, P. C. (Ed.). (2009).Performance measurement for health system improvement: experiences, challenges and prospects. Cambridge University Press.

Smith, P. C., &Papanicolas, I. (2012). Health system performance comparison: an agenda for policy information and research.

Wright, S., & Edwards, N. (2009).Investing in hospitals of the future (No. 16). WHO Regional Office Europe.

Zaric, G. S. (2013).Operations Research and Health Care Policy (Vol. 190). Springer.

 

-Συναφή επιστημονικά περιοδικά:

Health Policy

Healthcare Management Science

Social Science and Medicine

Journal of Health Management

Clinical Governance: An international Journal

European Journal of Operational Research

Annals of operations research

ΥΠΟΒΑΘΡΟ ΔΙΟΙΚΗΣΗ

SOCIAL POLICY AND WELFARE STATE

Module Description

Full Module Description:
Mode of Delivery:  Face to face classroom teaching 
Weekly Hours:  4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The aim of the course is the critical exploration of contemporary approaches and comparative analysis of social policy in the current socio-political and economic context. Ideological approaches and theories to social policies and outcomes are reviewed, and key areas including social exclusion, poverty, unemployment, social insurance and health care are studied. The role of international and supranational organizations in implementing national and global social policies is also examined. Furthermore, the development of and future trends in social policies in Greece are analyzed. By the end of the course, the students should be able to:

1. Comprehend the various approaches and methods of analyzing social policy at system, sectoral, local, regional, national and international level.

2. Interpret and evaluate the parameters related to the causes of the welfare state development and crisis, and analyze the current situation and the prospects of evolution. 

3. Understand and analyze the nature of contemporary social problems, procedures definition and their social construction. 

4. Analyze the methods and content of the modern social policies and evaluate the effectiveness and the impact of the interventions at local, regional, national and international level. 

5. Recognize the way that international and supranational organizations work and have an impact on the formulation and implementation of national social policies.

6. Use their judgment and to analyze existing and future social policies that address contemporary social problems in Greece.

Module Description

• Concepts and theories of social policy and welfare regimes

• Classical approaches to the welfare state

• The crisis of the welfare state and reform proposals

• The welfare state in Greece

• Sectoral social policies: employment, social insurance, health care, poverty and social exclusion.

• European social policy

• Social policy of international organizations

Assessment Methods and Criteria

Written final exam including questions that explore the analytical and critical ability of the students

Recommended or required Bibliography

- Recommended Books and Journal Article Resources:

- Βενιέρης Δ., Παπαθεοδώρου Χρ. (επιμ.) Η Κοινωνική Πολιτική στην Ελλάδα, Ελληνικά Γράμματα 2003.

- Βούλγαρης Γ., Φιλελευθερισμός, συντηρητισμός, κοινωνικό κράτος 1973-1990, Θεμέλιο 1994.

- Γεώρμας Κ., Παγκοσμιοποίηση και φτώχεια. Τα ιδεολογικά πλαίσια και οι πολιτικές των διεθνών οργανισμών για την καταπολέμηση της φτώχειας, Μεταίχμιο 2006.

- Δικαίος Κ., (επιμ.), Ιστορία κοινωνικής πολιτικής, Gutenberg 2010.

- Esping Andersen G., Οι τρεις κόσμοι του καπιταλισμού της ευημερίας, Ελληνικά Γράμματα 2006.

- Esping Andersen G., Gallie D., Hemerijck A., Myles J., Γιατί χρειαζόμαστε ένα νέο κοινωνικό κράτος, Διόνικος 2006.

- Giddens A., Diamond P., Liddle R., (επιμ.), Κοινωνική Ευρώπη, παγκόσμια Ευρώπη, Εκδόσεις Ελληνική Παιδεία 2007.

- Gough I., H πολιτική οικονομία του κοινωνικού κράτους, Σαββάλας 2008.

- Κατρούγκαλος Γ., Θεσμοί κοινωνικής πολιτικής και προστασίας των κοινωνικών δικαιωμάτων σε διεθνές και εθνικό επίπεδο, Νομική βιβλιοθήκη 2009.

- Κοντιάδης Ξ., Εισαγωγή στην κοινωνική διοίκηση και τους θεσμούς κοινωνικής ασφάλειας, Παπαζήσης 2008.

- Lewis G., Gewirtz S., Clarke J., (επιμ.), Κοινωνική πολιτική. Μια άλλη προσέγγιση, Gutenberg 2007.

- Μανιάτης Θ., Η πολιτική οικονομία του κράτους πρόνοιας και ο καθαρός κοινωνικός μισθός στην Ελλάδα, ΙΝΕ ΓΣΕΕ 2014.

- Μαραγκός Γ., Αστρουλάκης Ν., Το βασικό εγγυημένο εισόδημα και οι πολιτικές του ελάχιστου εγγυημένου εισοδήματος στην ΕΕ-15, ΙΝΕ ΓΣΕΕ 2010.

- Ματσαγγάνης Μ., Η κοινωνική πολιτική σε δύσκολους καιρούς. Οικονομική κρίση, δημοσιονομική λιτότητα και κοινωνική προστασία, Κριτική 2011.

- Ματσαγγάνης Μ., Η κοινωνική αλληλεγγύη και οι αντιφάσεις της. Ο ρόλος του ελάχιστου εγγυημένου εισοδήματος σε μια σύγχρονη κοινωνική πολιτική, Κριτική 2004.

- Ματσαγγάνης Μ., (επιμ.), Προοπτικές του κοινωνικού κράτους στη Νότια Ευρώπη, Ελληνικά Γράμματα 1999.

- Μπαλούρδος Δ., Πετράκη Μ., (επιμ), Νέα φτώχεια και κοινωνικός αποκλεισμός: Πολιτικές καταπολέμησης και καθιέρωση ενός ελαχίστου εγγυημένου εισοδήματος, Βουλή των Ελλήνων, Πρακτικά Ειδικής Συνεδρίας της Διαρκούς Επιτροπής Κοινωνικών Υποθέσεων, 2012.

- Οικονόμου X., Το θεσμικό πλαίσιο παροχών ασθενείας στην Ελλάδα. Η λειτουργία και ο ρόλος του Εθνικού Συστήματος Υγείας. ΙΝΕ ΓΣΕΕ 2012.

- Οικονόμου Χ., Πολιτικές υγείας στην Ελλάδα και τις Ευρωπαϊκές κοινωνίες, Διόνικος 2004. 

- Οικονόμου Χ., Φερώνας Α. (επιμ.) Οι Εκτός των Τειχών. Φτώχεια και Κοινωνικός Αποκλεισμός στις Σύγχρονες Κοινωνίες, Διόνικος 2006.

- Πετμεζίδου Μ., Παπαθεοδώρου Χ., (επιμ.), Φτώχεια και κοινωνικός αποκλεισμός, Εξάντας 2004. 

- Ρομπόλης Σ., Οικονομική κρίση και κοινωνικό κράτος. Από το κράτος πρόνοιας στο κράτος φιλανθρωπίας, Επίκεντρο 2012.

- Rosanvallon P., Το νέο κοινωνικό ζήτημα. Εξετάζοντας το κράτος πρόνοιας, Μεταίχμιο 2003.

- Σακελλαρόπουλος Θ., Υπερεθνικές κοινωνικές πολιτικές την εποχή της παγκοσμιοποίησης, Κριτική 2001.

- Σακελλαρόπουλος Θ., Ζητήματα κοινωνικής πολιτικής, Διόνικος 2011.

- Σακελλαρόπουλος Θ., (επιμ.), Η κοινωνική πολιτική της Ευρωπαϊκής Ένωσης, Διόνικος 2011.

- Spicker P., Το κράτος πρόνοιας. Μια γενική θεωρία, Διόνικος 2004.

- Στασινοπούλου Ο., Κράτος πρόνοιας, Gutenberg 1990.

- Στασινοπούλου Ο., Ζητήματα σύγχρονης κοινωνικής πολιτικής, Gutenberg 1996.

- Τράπεζα της Ελλάδος, Κοινωνική πολιτική και κοινωνική συνοχή στην Ελλάδα σε συνθήκες οικονομικής κρίσης, Αθήνα 2012.

- Τριανταφυλλίδου Α., Γρώπα Ρ., Κούκη Χ., επιμ., Ελληνική κρίση και Ευρωπαϊκή νεωτερικότητα, κριτική 2013

- Υφαντόπουλος Γ., Μπαλούρδος Δ., Νικολόπουλος Κ., Οικονομικές και κοινωνικές διαστάσεις του κράτους πρόνοιας, Gutenberg 2009

- Φερώνας Α., Ο εξευρωπαϊσμός της κοινωνικής πολιτικής. Θεωρητικό πλαίσιο, μεθοδολογικά προβλήματα και η ελληνική εμπειρία, Διόνικος 2013.

- Χλέτσος Μ., Από την εργασία στην πρόνοια. Νέες τάσεις και προκλήσεις για την κοινωνική προστασία, Κριτική 2008

 

- Journals

Journal for Social Cohesion and Development

Journal of Social Research

Social Work

Social Policy

Journal of Social Policy

Journal of Social Policy and Society

Critical Social Policy

Social Policy and Administration

HEALTH SYSTEMS

Module Description

Full Module Description:
Mode of Delivery:  In-Class
Weekly Hours:  Lectures: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The course is a basic introductory course to understand the specificities of health services, the management of which is the strategic goal of the Graduate Program.

The course aims to help graduate students to:

a. Understand the current international debate on the necessary organizational and operational framework of health services on the basis of modern concepts of health and disease.

b. Deepen in basic and complex-specific concepts of health and health services

c. Acquire the necessary basic theoretical knowledge about the organization, structure and functioning of health systems internationally with emphasis in OECD countries, and understand / justify the differences and similarities between them.

d. Reach the policy and guidelines of the World Health Organization for the implementation of modern health policy by focusing on the development of primary health care.

e. Gain the ability of critical and interdisciplinary analysis of individual functions of health systems

f. Reach the institutional, organizational and operational model of the Greek health system with emphasis on the National Health System, the historical route and causes the failure of the reforms undertaken last thirty years.

Upon successful completion of this course the student will be able to:

• Understand the basic concepts of the service / health care (Need, Demand, Utilization) as well as key organizational and functional characteristics of health services (Organization, Staffing and Funding)

• Distinguish the main categories of health systems in OECD countries and identify common trends and common problems currently facing the health systems of these countries

• Understand the complexity and the basic components of health systems

• Understand the role of the political process in shaping the organizational and operational model of health services

• Approach critically the basic features of health systems, both from the perspective of the public and the free market

• Understand the way in which globalization, international organizations and the formation of supranational formations affect the functioning of health systems

• Analyze the relations of social forces and political power and how these affect positively or negatively in promoting reforms in the health system

• Interpret historical examples of institutional changes / reforms of health systems

• Have comprehensive knowledge and be able to evaluate alternative forms of health care (day care, home care, etc.)

Module Description

• HEALTH SYSTEMS INTRODUCTORY CONCEPTS

Characteristics and peculiarities of “social systems”

The health system as system and business model

Classical and modern approaches to health and disease

Health status, measuring the health status of a population Health Indicators

• HISTORICAL EVOLUTION OF MEDICINE, MEDICAL CARE AND HEALTH SERVICES 

Prehistoric medicine, Ancient and Classical Greek medicine   

Medieval medicine (Byzantium, Western Europe) 

Medicine in Renaissance period 

Modern medicine   

• DEMAND, USE AND EVALUATION OF HEALTH SERVICES

Health needs

Demand and utilization of health services

Evaluation of health services

• THE HEALTH SYSTEM

The characteristics and specificities of health systems

Categories of health systems (The classic "free" system, the national system, the mixed system )

Organization and functioning of the health system

The levels of health care ( The outpatient and primary health care services, The secondary and tertiary care services

Alternative forms of care)

Current trends in the provision of health services

Financing the health system (health expenditures, financing sources)

• PRIMARY HEALTH CARE- THE NEW HEALTH STRATEGY

The classic and the modern concept of Primary Health Care and the role of the World Health Organization

Organizational and operational model of primary health care (Family doctor, Health Center, Other forms of organization)

The Health promotion 

Health 21, the new strategy of WHO

• ORGANIZATION AND OPERATION OF HEALTH SYSTEMS 

Organization and operation of health systems in OECD countries (USA, Canada, UK, Sweden, France, Germany, Denmark, Spain, Italy, Portugal, Cyprus).

Organization and operation of health systems in other countries (Eastern Europe, Australia, Japan, China)

• THE GREEK HEALTH SYSTEM

Historical Evolution of the Greek Health System

The Public health sector (Institutional Organizational and Functional Model)

The Private health sector (Institutional Organizational and Functional Model)

The Human resources of the health sector (Medical personnel, Nursing personnel,  Other categories of manpower 

The financing of health services

Health insurance (Social Health Insurance, Private health insurance)

The Health Status of the Greek population ( General characteristics of the Greek population health, Population Trends, Life expectancy, The Greek population mortality  and morbidity)  

Trends and prospects in the demand for health care 

• THE GREEK NATIONAL HEALTH SYSTEM

Institutional framework (Law 1397/1983, Law 2071/92, Law 2889/2001, Law 3329/2005, Law 3868/2010, Law 3918/2011, Legal framework 2011- today)

The organization and operation of the National Health System

Institutional Framework, Organizational and Functional Model of Hospitals (Structure of Departments and Units, Functions and roles) 

Institutional Framework, Organizational and Functional Model of  Primary Health Care  Units (The hospital outpatient department,  The Polyclinic, The Health Center, The PE.D.Y. and EOPYY).

Reforms of Greek Health System (Historical development, Achievements, Mistakes and failures) The recent reforms, the Regional Health Systems

The current situation. Trends and Prospects

Assessment Methods and Criteria

Ι. Final Examination (60%) (Summative Evaluation) includes: 

- Open questions on issues of Organization and Operation of Health Systems, Health Policy and Planning regarding the organization and operation of health services. 

• Evaluation Objective: The examination of knowledge concerning the fundamentals of the course.

• Evaluation Criteria: Accuracy, completeness, clarity and critical approach of responses

 

ΙΙ. Individual Work (20%). (Summative Evaluation): 

The work involves the analysis of a case study in which students should approach the issue with critical and propose actions considering all scenarios

ΙΙI. Oral Presentation (20%) (Summative Evaluation): 

Individual presentation of the Work, using PPT slides

Recommended or required Bibliography

Recommended Books:

Greek

1. Ζηλίδης Χ,.2005 Αρχές και Εφαρμογές Πολιτικής Υγείας: Η Μεταρρύθμιση 2000-2004,  Mediforce, Αθήνα. 

2. Θεοδώρου Μ., Σαρρής Μ., Σούλης Σ., 1995. Συστήματα Υγείας και Ελληνική Πραγματικότητα, Αθήνα, Παπαζήσης.

3. Λιαρόπουλος, Λ. (2007)  Οργάνωση υπηρεσιών και συστημάτων υγείας, Αθήνα, Βήτα Ιατρικές Εκδόσεις, 

4. Λιαρόπουλος, Λ. (2010) Οργάνωση υπηρεσιών και συστημάτων υγείας (Β’ Τόμος) Διεθνή συστήματα υγείας. Αθήνα Βήτα Ιατρικές Εκδόσεις  

5. Μωραΐτης, Ε.  1985 Συστήματα υγείας Αθήνα ΤΕI  Αθηνών. 

6. Μωραΐτης, Ε., Γεωργούση Ε, Ζηλίδης Χ., Θεοδώρου Μ., Πολϋζος Ν. 1995. Μελέτη για την οργάνωση και Λειτουργία Ολοκληρωμένου Συστήματος Πρωτοβάθμιας Ιατρικής Φροντίδας, Αθήνα, Υπουργείο Υγείας-Πρόνοιας και Κοινωνικών Ασφαλίσεων

7. Μωραΐτης, Ε., 2010. Ιστορική εξέλιξη υπηρεσιών υγείας. Σημειώσεις διδασκαλίας Μεταπτυχιακού  προγράμματος «Διοίκηση Υγείας». Πειραιάς, ΤΕΙ Πειραιά  

8. Μωραΐτης, Ε., 2008. Πολιτική για την ΠΦΥ Σημειώσεις διδασκαλίας Μεταπτυχιακού  προγράμματος «Πρωτοβάθμια Φροντίδα Υγείας». Λάρισα, Πανεπιστήμιο Θεσσαλίας   

9. Μωραΐτης, Ε., 2009. Οργάνωση και λειτουργία του ΕΣΥ. Σημειώσεις διδασκαλίας Μεταπτυχιακού  προγράμματος «Διοίκηση Υγείας». Πειραιάς, ΤΕΙ Πειραιά  

10. Οικονόμου Χ., 2012, Το θεσμικό πλαίσιο παροχών ασθενείας στην Ελλάδα. Η λειτουργία και ο ρόλος του Εθνικού Συστήματος Υγείας  Αθήνα ΙΝΕ ΓΣΕΕ 

11. Σισσούρας, Α., Καρόκης Α., Πολύζος Ν., Θεοδώρου Μ. 1995 Εισήγηση για τη δημιουργία του Ενιαίου Φορέα Υγείας και την αποκέντρωση των Υπηρεσιών Υγείας, Αθήνα Υπουργείο Υγείας Πρόνοιας και Κοινωνικών Ασφαλίσεων

12. Σισσούρας, Α. 2012 Τα μετέωρα βήματα του ΕΣΥ: Τριάντα χρόνια Εθνικού Συστήματος Υγείας: Ανάλυση της υλοποίησης και μαθήματα πολιτικής υγείας Αθήνα, Εκδόσεις Καστανιώτη

13. Σουλιώτης Κ. 2000. Ο ρόλος του ιδιωτικού τομέα στο Ελληνικό Σύστημα Υγείας, Αθήνα Παπαζήσης

14. SmithA., κ.α., 1994. Έκθεση της Ειδικής Επιτροπής Εμπειρογνωμόνων για τις Ελληνικές Υπηρεσίες Υγείας. Αθήνα Φαρμέτρικα

15. Τούντας, Γ. 2000 Κοινωνία και υγεία Αθήνα, Οδυσσέας 

16. Τούντας, Γ. 2008 Υπηρεσίες υγείας: Συστήματα υγείας: Σχεδιασμός - οργάνωση - αξιολόγηση: Ποιότητα: Διοίκηση: Οικονομικά: Ασφάλιση υγείας: Νέες τεχνολογίες: Υπηρεσίες υγείας στην Ελλάδα Αθήνα : Οδυσσέας 

17.Τούντας, Γ. 2009  Οι υπηρεσίες υγείας στην Ελλάδα 1986-2006  Αθήνα, Εκδόσεις Παπαζήση

18. Τούντας, Γ. (2009) Η υγεία του ελληνικού πληθυσμού 1986-2006 Αθήνα, Εκδόσεις Παπαζήση

19. Υπουργείο Κοινωνικών Υπηρεσιών, 1981. Το Νομοσχέδιο  «Μέτρα Προστασίας της Υγείας»  Αθήνα, Υ.Κ.Υ. 

20. Υπουργείο Υγείας Πρόνοιας  και Κοινωνικών Ασφαλίσεων , 1994 Μελέτη για το Σχεδιασμό και την Οργάνωση των Υπηρεσιών Υγείας: Ανάλυση και Δομή του Συστήματος. Αθήνα ΥΥΠΚΑ, 1994.

21. Χατζηανδρέου Ε., Σουλιώτης Κ. (επιμ.) 2005 Μεταρρυθμίσεις Συστημάτων Υγείας: Διεθνής Εμπειρία και Ελληνική Πραγματικότητα, Αθήνα Παπαζήσης

 

English

1. Economou C. 2010, Greece: Health system review. Health Systems in Transition, Denmark, WHO Regional Office for Europe 

2. Docteur, E., Oxley, H. 2003 Health-Care Systems: Lessons from the Reform Experience Paris, OECD 

3. Figueras, J., McKee, M., Cain, J., SuszyLessof S. 2004 Health systems in transition: learning from experience, Denmark, WHO Regional Office for Europe 

4. Mckee, M., Healy, J., eds. 2002 Hospitals in a changing Europe, Denmark, WHO Regional Office for Europe 

5. Mladovsky, Ph, Allin, S., Masseria, C., Hernández-Quevedo, C., McDaid, D. and Mossialos, E. 2009 Health in the European Union. Trends and analysis Denmark, WHO Regional Office for Europe 

6. Saltman, R., Figueras, J. 1997 European health care reform. Analysis of current strategies   

Denmark, WHO Regional Office for Europe  

7. Saltman, R., Bankauskaite, V., Vrangbaek, K. eds 2007. Decentralization in health care. Strategies and outcomes, Open University Press New York 

8. Theodorou M, Charalambous C, Petrou C, Cylus J., 2012  Cyprus: Health system review. Health Systems in Transition., Denmark, WHO Regional Office for Europe 

9. W.H.O.1981. Health Services in Europe. 3rd ed, Copenhagen WHO Regional Office for Europe  

10. W.H.O. 1988 From Alma-Ata to the year 2000. Reflections at the midpoint Geneva, WHO, 

11. W.H.O. 1989 Primary Health Care in Europe. Ten years after Alma Ata. Report on a WHO study on PHC development in the European Region. Copenhagen, WHO Regional Office for Europe, 

12. W.H.O. 1999 Health 21. The Health for All Policy framework for the European Region, Copenhagen WHO Regional Office for Europe 

13. W.H.O., 2015 Health in 2015: from MDGs, Millennium Development Goals to SDGs, Sustainable Development Goals. Geneva, WHO Press

 

Selected Scientific Journals:

• Journal of Health Services Research & Policy

• Health Systems and Policy Research 

• Strengthening Health Systems (WHO) 

• Eurohealth (WHO) 

• Αρχεία Ελληνικής ιατρικής 

• Επιθεώρηση Υγείας (Health Review)

HEALTH ECONOMICS

Module Description

Full Module Description:
Mode of Delivery:  Class
Weekly Hours:  4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The purpose of this course is to enhance your ability to use the theories, concepts, and tools of economic analysis to evaluate, systematically, the special characteristics, utilization patterns, various delivery strategies, and alternative financing mechanisms of the health care system, to ensure that more efficient and effective allocation decisions are reached. This course focuses on the application of economics to management problems and policy issues in the health care sector, and the knowledge required to make informed decisions.

The health care system has been defined as "the organizational arrangements and processes through which a society makes choices concerning the production, consumption, and distribution of health care services." The focus of this course is on studying the demand for and supply of health care services in the US health care system, and on understanding how the types of services delivered and utilized, and the organizational approaches employed, are influenced by the payment systems used.

In this course, the structure, organization, activities, functions, and problems of health and medical care are considered from a specific point of view-that of the economist. This economic point of view is based on three fundamental observations:

Resources are scarce relative to wants-everyone cannot have everything they desire;

The scarce resources have alternative uses, making choice (rationing) necessary and inevitable-individuals and society have to decide what will be produced and what will not and who will be allowed to consume the output and who will not; and

There are significant variations in the relative importance that people attach to wants, making unique production and consumption solutions unlikely.

Given these three conditions, the basic economic problem then becomes how to allocate (distribute) scarce resources so as to satisfy best human wants (individual and/or societal). The discipline, or field, of economics provides a unique and useful framework for analyzing problems—it provides a specific way of thinking. Economics, then, can be used to analyze how society makes fundamental decisions regarding the distribution, production, and consumption of goods and services. Resulting from a number of basic changes that have occurred in the social and economic environments of the health care system, especially in the organizational structure, the reimbursement mechanisms, and the financing systems, increasingly, there is recognition that economic judgment is essential at all levels of decision making.

The focus of this course, therefore, is on enhancing your ability to use the theories, concepts, and tools of economic analysis to evaluate, systematically, the special characteristics, utilization patterns, various delivery strategies, and alternative financing mechanisms of the health care system. Achieving the purpose of this course should ensure that, as decision makers, you reach more efficient and effective allocation decisions in the health care system.

OBJECTIVES:

This course is designed to increase your understanding of the basic concepts of consumer choice, the theories of demand and supply, market structures and interactions, cost and production functions, elasticities and externalities, and their applications to decision making in health care. The specific objectives of this course are to enhance your:

• Understanding of the distinctive economic characteristics of the health care system, and how these characteristics effect the efficient functioning of the industry;

• Identification of the critical decisions that have to be made in any system, the information required to make these decisions, and the implications of making these decisions under conditions of scarce resources-what are the private, social, and ethical implications of rationing;

• Ability to assess the value of health and to determine the implications of decisions for the allocation of scarce resources;

• Comprehension of the role of information and health care providers in shaping the demand for services;

• Selection  of specific economic tools and evaluation methods to improve decision making in the health care industry;

• Understanding of how the health care sector interacts with other sectors of the economy, and the consequences of those interactions;

• Classifying alternative health care systems, and the incentives inherent in each organizational and financing structure; and

• Ability to apply economic tools to evaluate the implications of the various health care financing and delivery models.

The class discussions, the reading assignments, the examinations, the spreadsheet assignment, and the analytical report assignment are all designed to enhance your understanding of the levels and kinds of choices that must be made in the health care sector. These activities are also designed to increase your understanding of the incentives created by each organizational and financial form, and to improve your decision-making skills.

Module Description

Course outline, the role of economics in the health sector and health policy, The special characteristics of the health sector, the role of health in the economy

• The main tools used in the economic analysis, The free market imperfections and their impact to the health system

• The basic tools of economic analysis, requirements on data for the implementation of economic analysis, The causes and consequences of economic inefficiencies in health

• The role of insurance and its impact in the health sector, The effects of insurance on the production, the consumption and the distribution of health care services

• The effect of limited resources in consumer decisions, the application of the concepts of supply and demand in the market for medical services, various forms of medical staff behavior

• The types and characteristics of alternative financing systems and health services provision, The strategy of the health service organizations, The changing environment of health services

• The Pharmaceutical Industry

Assessment Methods and Criteria

• Final written examination (30% of total)

• Group Assignment + Presentation (70% of total)

Recommended or required Bibliography

• Health economics: Theory, insights, and industry studies. R Santerre, S Neun. Cengage Learning

• A series of articles and reports addressing current issues in the health care industry.

SOCIAL SECURITY SYSTEMS AND SOCIAL SECURITY ORGANISATIONS

Module Description

Full Module Description:
Mode of Delivery:  7 X 3h lectures
Weekly Hours:  LECTURES: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The aims of the lectures are to:

  • Understand the assumptions and values social security systems are founded on
  • Examine the different financing methods and the changing public-private mix for pension provision
  • Highlight the increasing interaction between national and supranational actors in the formulation of pension policies
  • Present the basic theories for understanding the development and reform of pension systems 

By the end of the unit students will have:

Sound knowledge of the methods of organization and financing of pension systems

Sound knowledge of the Greek pension system and that of additional two countries

Critical understanding of the oscillations in the public-private mix in the provision of pensions

Good understanding of the consequences of reforms in the pension architecture

Adequate knowledge to analyse and synthesize materials originating from different sources in order to construct and present an argument 

Module Description

1. The history of social security

2. The different worlds of welfare capitalism (liberal, corporatist, social-democratic, south-European)  

3. Methods of financing (pay-as-you-go, fully funded, notional defined contribution) 

4. Major challenges and reforms of social security systems in EU member states

5. The multi-pillar model: the public-private mix

6. Social security in Greece

7. The reform of social security systems in the context of the crisis

Assessment Methods and Criteria

Written examination (100%) – 3h

Recommended or required Bibliography

READING LIST

The course outline contains (among others) an extensive reading list for each lecture. The reading list is updated on a yearly basis. 

  • Σακελλαρόπουλος, Θ. (1999) Αναζητώντας το νέο κοινωνικό κράτος στο Σακελλαρόπουλος, Θ. (επιμ.) Η μεταρρύθμιση του κοινωνικού κράτους, Αθήνα, Κριτική, σσ. 23-67.  
  • Esping-Andersen, G. (2006) Οι τρεις κόσμοι του καπιταλισμού της ευημερίας, Αθήνα, Ελληνικά Γράμματα. 
  • Σακελλαρόπουλος, Θ. Ζητήματα Κοινωνικής Πολιτικής, τόμος Α & Β, Αθήνα, Διόνικος, σσ. 145-206 (Τόμος Α’), 15-74, 75-110 (Τόμος Β’).  
  • Katrougalos, G. (1996) The south European welfare model: the Greek welfare state in search of an identity, Journal of European Social Policy, 6(1): 39-60.
  • Orestein, M. (2011) Pension privatization in crisis: Death or rebirth of a global policy trend? International Social Security Review, Vol. 64, 3/2011. 
  • Sakellaropoulos, Th. (2007) Greece: the quest for national welfare expansion through more social Europe, στοKvist, J. and Saari, J. (eds.) (2007) The Europeanisation of Social Protection, Bristol, The Policy Press,σσ. 211-228. 
  • Σακελλαρόπουλος, Θ. & Οικονόμου, Χ. (2006) Εθνικές και Ευρωπαϊκές Προκλήσεις στη Μεταρρύθμιση του Συστήματος Κοινωνικής Προστασίας και Απασχόλησης στην Ελλάδα, Κοινωνική Συνοχή και Ανάπτυξη, 1(1): 5-36.  
  • Carrera, L.N., Angelaki, M., Carolo, D. (2010) PoliticalCompetitionandSocietalVetoPlayers. ThePoliticsofPensionReforminSouthernEurope, RivistaItalianadiPolitichePubbliche, 1/2010: 5-31.  
  • Angelaki, M., and Natali, D. (2011) Pension policy in Europe since the crisis: EU developments and national reforms, στοDegryse, C., and Pochet, P. (eds.) (2011) Social Developments in the European Union 2010, Brussels, OSE/ETUI, σσ. 121-140.

JOURNALS

  • «ΚοινωνικήΣυνοχή και Ανάπτυξη» Εκδόσεις Διόνικος –διάφορα τεύχη
  • Επιθεώρηση Δικαίου Κοινωνικής Ασφάλισης- διάφορα τεύχη  
  • JournalofEuropean Social Policy
  • Social Policy and Administration
  • South European Society and Politics 
  • International Social Security Review 
  • Journal of Common Market Studies
  • Journal of European Public Policy
  • Social Europe Journal, http://www.social-europe.eu

PUBLIC HEALTH - EPIDEMIOLOGY

Module Description

Full Module Description:
Mode of Delivery:  Lectures, face-to-face
Weekly Hours:  Lectures: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The knowledge of the fundamental principles of Public Health and Epidemiology is necessary in order to conduct reliable and valid studies and also to review the literature in an appropriate way. In particular, Public Health and Epidemiology are necessary for all health professionals to make rational decisions. The appropriate application of Public Health and Epidemiology are necessary in order to find results with precision and validity.

Upon completion of the course, students will be able to: 

1. Define the measures of frequency of diseases.

2. Identify the pros and cons of epidemiological studies.

3. Understand the development and the application of questionnaires in epidemiological studies.

4. Identify the epidemiological studies that used to identify relations between determinants and outcomes.

5. Interpret the measures of association between determinants and outcomes.

6. Explain the random and the systematic error in epidemiological studies.

7. Understand the fundamental principles of systematic literature review.

8. Apply the fundamental principles of Epidemiology and Research Methodology in order to design and execute reliable and valid studies.

9. Produce epidemiological tools and questionnaires for measurement of determinants and outcomes.

10. Search the literature via internet in a reliable and valid way.

11. Read appropriately the literature.

12. Discuss the pros and cons of epidemiological studies.

13. Analyze the design and the execution of epidemiological studies.

14. Analyze data of epidemiological studies.

15. Make recommendations about public health and health policy.

16. Make recommendations about health care.

17. Evaluate epidemiological studies.

18. Compare the different kinds of epidemiological studies.

19. Evaluate the research papers that are published in scientific journals.

Module Description

The core modules of the course include:

• Fundamental epidemiological concepts

• Public health issues

• Demographic populations

• Measures of frequency of outcomes

• Determinant and outcome

• Causes

• Measures of association

• Attributable fraction

• Object of epidemiological studies

• Design of epidemiological studies

• Epidemiological studies

• Cohort studies (follow-up studies)

• Clinical trials

• Case-control studies

• Data analysis

• Measurement errors (random and systematic)

• Instruments and questionnaires

• Systematic review and meta-analysis

• Writing in a scientific way

• Scientific publications

Assessment Methods and Criteria

- Two written intermediate examinations with each one accounting for the 25% of the total grade. 

- Final written examinations accounting for the 50% of the total grade.

Recommended or required Bibliography

1. Galanis P, Sparos L. Textbook of Epidemiology. ΒΗΤΑ Publications, Athens, 2010 (in Greek).

2. Galanis P, Sparos L. Clinical and Epidemiological Research. Fundamental principles. ΒΗΤΑ Publications, Athens, 2012 (in Greek)

3. Galanis P. Validity and reliability of questionnaires in epidemiological studies. Archives of Hellenic Medicine 2013, 30:97-110 (in Greek)

4. Galanis P. Using the appropriate questionnaire in epidemiological studies. Archives of Hellenic Medicine 2012, 29: 744-755 (in Greek).

5. Galanis P. Searching for evidence via the internet. Hellenic Journal of Nursing 2013, 52:13-24 (in Greek).

6. Galanis P. Fundamental principles of searching the literature via PubMed. Hellenic Journal of Nursing 2013, 52:25-34 (in Greek).

7. Galanis P. Saying farewell to p values and welcoming confidence intervals in data analysis. Hellenic Journal of Nursing 2010, 49:11-25 (in Greek).

8. Galanis P. Systematic review and meta-analysis. Archives of Hellenic Medicine 2009, 26:826-841 (in Greek).

HUMAN DISEASES AND THEIR CURRENT TREATMENT

Module Description

Full Module Description:
Mode of Delivery:  Face to face teaching
Weekly Hours:  Lectures: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The course refers to introductory concepts on the main human diseases and their current treatment, as to give the student a holistic view of the healthcare sciences.

The course aims to give the student basic knowledge regarding the main human diseases and their current treatment.

After successful completion of the present course, students are expected to be able to:

• Describe thehuman body systems

• Identify the physiological function of these systems

• Detect pathophysiological disorders

• Identify the clinical manifestations and characteristics of the main human diseases

• Interpret, organize and design the appropriate therapeutic treatment

• Compare the existing therapeutic methods

• Evaluate the effectiveness of the applied therapeutic methods

Module Description

1. Introduction

i. General concepts: The Health – Illness Continuum 

ii. Immunity

iii. Inflammation

iv. Basic Human Anatomy and Physiology

v. Clinical Patient Examination: Patient Interview & physical examination

vi. ParaclinicalExamination: Laboratory and Imaging tests

2. Diseases and Disorders o fBody Systems and their Treatment

i. Cardiovascular System Diseases

ii. Respiratory System Diseases

iii. Gastrointestinal System Diseases

iv. Liver, Gallbladder and Pancreatic Diseases

v. Urinary & Reproductive System Diseases

vi. Musculoskeletal System Diseases

vii. Endocrine System Diseases

viii. Skin & Integumentary System Diseases

ix. Blood Diseases

x. Cancer

xi. Mental Health Diseases

Assessment Methods and Criteria

Language of evaluation: Greek

Methods of evaluation:

I. Final written examination (60%), including critical thinking questions

II. Preparation of oral and written presentation of students’ works (40%)

Recommended or required Bibliography

-Recommended Book and Journal Article Resources:

1. Neighbors M &Tannehill-Jones R. (2015). Human Diseases. Cengage Learning, 4th Edition, USA

2. Papadakis MA & McPhee SJ. (2015). Current Medical Diagnosis & Treatment. McGraw-Hill Education, 14th Edition, USA

ΥΠΟΒΑΘΡΟ ΔΙΟΙΚΗΣΗ

HEALTH ECONOMICS

Module Description

Full Module Description:
Mode of Delivery:  Class
Weekly Hours:  4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The purpose of this course is to enhance your ability to use the theories, concepts, and tools of economic analysis to evaluate, systematically, the special characteristics, utilization patterns, various delivery strategies, and alternative financing mechanisms of the health care system, to ensure that more efficient and effective allocation decisions are reached. This course focuses on the application of economics to management problems and policy issues in the health care sector, and the knowledge required to make informed decisions.

The health care system has been defined as "the organizational arrangements and processes through which a society makes choices concerning the production, consumption, and distribution of health care services." The focus of this course is on studying the demand for and supply of health care services in the US health care system, and on understanding how the types of services delivered and utilized, and the organizational approaches employed, are influenced by the payment systems used.

In this course, the structure, organization, activities, functions, and problems of health and medical care are considered from a specific point of view-that of the economist. This economic point of view is based on three fundamental observations:

Resources are scarce relative to wants-everyone cannot have everything they desire;

The scarce resources have alternative uses, making choice (rationing) necessary and inevitable-individuals and society have to decide what will be produced and what will not and who will be allowed to consume the output and who will not; and

There are significant variations in the relative importance that people attach to wants, making unique production and consumption solutions unlikely.

Given these three conditions, the basic economic problem then becomes how to allocate (distribute) scarce resources so as to satisfy best human wants (individual and/or societal). The discipline, or field, of economics provides a unique and useful framework for analyzing problems—it provides a specific way of thinking. Economics, then, can be used to analyze how society makes fundamental decisions regarding the distribution, production, and consumption of goods and services. Resulting from a number of basic changes that have occurred in the social and economic environments of the health care system, especially in the organizational structure, the reimbursement mechanisms, and the financing systems, increasingly, there is recognition that economic judgment is essential at all levels of decision making.

The focus of this course, therefore, is on enhancing your ability to use the theories, concepts, and tools of economic analysis to evaluate, systematically, the special characteristics, utilization patterns, various delivery strategies, and alternative financing mechanisms of the health care system. Achieving the purpose of this course should ensure that, as decision makers, you reach more efficient and effective allocation decisions in the health care system.

OBJECTIVES:

This course is designed to increase your understanding of the basic concepts of consumer choice, the theories of demand and supply, market structures and interactions, cost and production functions, elasticities and externalities, and their applications to decision making in health care. The specific objectives of this course are to enhance your:

• Understanding of the distinctive economic characteristics of the health care system, and how these characteristics effect the efficient functioning of the industry;

• Identification of the critical decisions that have to be made in any system, the information required to make these decisions, and the implications of making these decisions under conditions of scarce resources-what are the private, social, and ethical implications of rationing;

• Ability to assess the value of health and to determine the implications of decisions for the allocation of scarce resources;

• Comprehension of the role of information and health care providers in shaping the demand for services;

• Selection  of specific economic tools and evaluation methods to improve decision making in the health care industry;

• Understanding of how the health care sector interacts with other sectors of the economy, and the consequences of those interactions;

• Classifying alternative health care systems, and the incentives inherent in each organizational and financing structure; and

• Ability to apply economic tools to evaluate the implications of the various health care financing and delivery models.

The class discussions, the reading assignments, the examinations, the spreadsheet assignment, and the analytical report assignment are all designed to enhance your understanding of the levels and kinds of choices that must be made in the health care sector. These activities are also designed to increase your understanding of the incentives created by each organizational and financial form, and to improve your decision-making skills.

Module Description

Course outline, the role of economics in the health sector and health policy, The special characteristics of the health sector, the role of health in the economy

• The main tools used in the economic analysis, The free market imperfections and their impact to the health system

• The basic tools of economic analysis, requirements on data for the implementation of economic analysis, The causes and consequences of economic inefficiencies in health

• The role of insurance and its impact in the health sector, The effects of insurance on the production, the consumption and the distribution of health care services

• The effect of limited resources in consumer decisions, the application of the concepts of supply and demand in the market for medical services, various forms of medical staff behavior

• The types and characteristics of alternative financing systems and health services provision, The strategy of the health service organizations, The changing environment of health services

• The Pharmaceutical Industry

Assessment Methods and Criteria

• Final written examination (30% of total)

• Group Assignment + Presentation (70% of total)

Recommended or required Bibliography

• Health economics: Theory, insights, and industry studies. R Santerre, S Neun. Cengage Learning

• A series of articles and reports addressing current issues in the health care industry.

SOCIAL SECURITY SYSTEMS AND SOCIAL SECURITY ORGANISATIONS

Module Description

Full Module Description:
Mode of Delivery:  7 X 3h lectures
Weekly Hours:  LECTURES: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The aims of the lectures are to:

  • Understand the assumptions and values social security systems are founded on
  • Examine the different financing methods and the changing public-private mix for pension provision
  • Highlight the increasing interaction between national and supranational actors in the formulation of pension policies
  • Present the basic theories for understanding the development and reform of pension systems 

By the end of the unit students will have:

Sound knowledge of the methods of organization and financing of pension systems

Sound knowledge of the Greek pension system and that of additional two countries

Critical understanding of the oscillations in the public-private mix in the provision of pensions

Good understanding of the consequences of reforms in the pension architecture

Adequate knowledge to analyse and synthesize materials originating from different sources in order to construct and present an argument 

Module Description

1. The history of social security

2. The different worlds of welfare capitalism (liberal, corporatist, social-democratic, south-European)  

3. Methods of financing (pay-as-you-go, fully funded, notional defined contribution) 

4. Major challenges and reforms of social security systems in EU member states

5. The multi-pillar model: the public-private mix

6. Social security in Greece

7. The reform of social security systems in the context of the crisis

Assessment Methods and Criteria

Written examination (100%) – 3h

Recommended or required Bibliography

READING LIST

The course outline contains (among others) an extensive reading list for each lecture. The reading list is updated on a yearly basis. 

  • Σακελλαρόπουλος, Θ. (1999) Αναζητώντας το νέο κοινωνικό κράτος στο Σακελλαρόπουλος, Θ. (επιμ.) Η μεταρρύθμιση του κοινωνικού κράτους, Αθήνα, Κριτική, σσ. 23-67.  
  • Esping-Andersen, G. (2006) Οι τρεις κόσμοι του καπιταλισμού της ευημερίας, Αθήνα, Ελληνικά Γράμματα. 
  • Σακελλαρόπουλος, Θ. Ζητήματα Κοινωνικής Πολιτικής, τόμος Α & Β, Αθήνα, Διόνικος, σσ. 145-206 (Τόμος Α’), 15-74, 75-110 (Τόμος Β’).  
  • Katrougalos, G. (1996) The south European welfare model: the Greek welfare state in search of an identity, Journal of European Social Policy, 6(1): 39-60.
  • Orestein, M. (2011) Pension privatization in crisis: Death or rebirth of a global policy trend? International Social Security Review, Vol. 64, 3/2011. 
  • Sakellaropoulos, Th. (2007) Greece: the quest for national welfare expansion through more social Europe, στοKvist, J. and Saari, J. (eds.) (2007) The Europeanisation of Social Protection, Bristol, The Policy Press,σσ. 211-228. 
  • Σακελλαρόπουλος, Θ. & Οικονόμου, Χ. (2006) Εθνικές και Ευρωπαϊκές Προκλήσεις στη Μεταρρύθμιση του Συστήματος Κοινωνικής Προστασίας και Απασχόλησης στην Ελλάδα, Κοινωνική Συνοχή και Ανάπτυξη, 1(1): 5-36.  
  • Carrera, L.N., Angelaki, M., Carolo, D. (2010) PoliticalCompetitionandSocietalVetoPlayers. ThePoliticsofPensionReforminSouthernEurope, RivistaItalianadiPolitichePubbliche, 1/2010: 5-31.  
  • Angelaki, M., and Natali, D. (2011) Pension policy in Europe since the crisis: EU developments and national reforms, στοDegryse, C., and Pochet, P. (eds.) (2011) Social Developments in the European Union 2010, Brussels, OSE/ETUI, σσ. 121-140.

JOURNALS

  • «ΚοινωνικήΣυνοχή και Ανάπτυξη» Εκδόσεις Διόνικος –διάφορα τεύχη
  • Επιθεώρηση Δικαίου Κοινωνικής Ασφάλισης- διάφορα τεύχη  
  • JournalofEuropean Social Policy
  • Social Policy and Administration
  • South European Society and Politics 
  • International Social Security Review 
  • Journal of Common Market Studies
  • Journal of European Public Policy
  • Social Europe Journal, http://www.social-europe.eu

ACCOUNTING

Module Description

Full Module Description:
Mode of Delivery:  In-Class lecturing
Weekly Hours:  Lectures: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

Upon successful completion of the course students will be able to: 

• explain the purpose of Financial Accounting in Healthcare and Welfare Units

• recognize the importance of accounting tools

• understand the purpose of accounting standardization in private and public healthcare units 

• interpret costs and costing methods

• report costing independent of financial accounts in healthcare units

• use financial ratio analysis 

Module Description

1. Introduction to Accounting –Assets-Economic right-The accounting equation- Assets and asset modification

2. Accounting Tools: The accounting equation-Inventory - Balance Sheet  

3.  Accounting standards- Balance sheet accounts (assets and liabilities) – Journal- The accounting cycle

4. Accounting Standardization of Public Healthcare Units. Basic concepts and assumptions underlying the accounting system. The accrual and the cash basis of accounting

5. Costing, cost concepts in decision making . Cost centers- organization of hospitals

6.  Costing of Healthcare services. Costing of Diagnosis Related Groups (DRGs). Closed Consolidated Medical Bills

7.   Analysis of financial statements. Financial ratios. Evaluation of the financial performance of an organization based on ratio analysis information

Assessment Methods and Criteria

Student assessment is based on 

A. Written assignment (team work-group of 2-4 students) on a topic approved by the instructor. The students are asked to use the Harvard citation system (40% of the grade ) and 

B. Final written examination (60% of the grade)

Students should have a pass grade in both assessment tasks in order to successfully complete the course. 

Recommended or required Bibliography

Batsinilas, E. And Patatoukas, K (2010) Contemporary Accounting. Athens: Stamoulis Publications. (in greek)

Dimitras,A. and Ballas,A. (2012) Managerial Accounting. Athens: Gutenberg (in Greek)

Karaylanis, S. (2006)  Financial Management of Legal Entities under Public Law. Athens: Karanastasis Publications. (in Greek)

TOTAL QUALITY MANAGEMENT

Module Description

Full Module Description:
Mode of Delivery:  In-Class
Weekly Hours:  Lectures: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

The aim of this course is to introduce postgraduate students to the philosophy and principles of Total Quality Management (TQM) in the health area as well as to provide them with the underlying principles and techniques of Total Quality Management (TQM) with emphasis on their application to organizations.

By the end of this course, postgraduate student should be able to:

  • Develop and understanding on Total Quality Management (TQM) philosophies and frameworks.
  • Develop in-depth knowledge on various tools and techniques of Total Quality Management (TQM).
  • Evaluate the principles of quality management and to explain how these principles can be applied within quality management systems.
  • Develop a strategy for implementing TQM in an organization.
  • Identify the key aspects of the quality improvement cycle.
  • Select and use appropriate tools and techniques for controlling, improving and measuring quality.

Module Description

  • Introduction to TQM.
  • Basic concepts, definitions, basic principles of total quality management.
  • Historical background of TQM.
  • Application of TQM in health organizations.
  • Advantages, Disadvantages, Opportunities, Threats for health organizations from the application of TQM.
  • Quality Management Systems.
  • Quality management standards.
  • Standards ISO 13485: 2003, ISO 15189: 2012, ISO 18308: 2011, ISO 27799: 2008, ISO 7405: 2008, ISO 17025: 2005, ISO 14001: 2004, ISO 9001: 2008.
  • Basic concepts of Quality Management Systems.
  • Accreditation of health institutions.
  • Satisfaction - patient service.
  • Patient service criteria.
  • Measuring tools patient satisfaction.
  • Factors that displease patients.
  • Methods of optimizing the service of the patient.
  • Measuring client patient satisfaction.
  • Measurement models of client-patient satisfaction.
  • Complaint handling patient.
  • Evaluation-measurement models of quality health services.
  • Quality indicators in the health sector.
  • Methods for measuring and evaluating the performance of health organizations
  • Management - improvement - standardization of procedures.
  • Effectiveness-adaptability-efficiency processes.
  • Standardisation procedures.

Assessment Methods and Criteria

Language Assessment: Greek

Final Written Exam (50%) (Summative Evaluation) includes: Multiple choice questions or true/false questions. Short answer questions and problems solve. The examination would take place with open books and notes.

  • Evaluation Objective: To understand the fundamentals of the course.
  • Evaluation Criteria: Comprehensiveness, accuracy, and critical evaluation.

Teamwork Project (40%) (Summative Evaluation): Measuring Customer Satisfaction Survey.

Evaluation Objective: To examine students' skills in Measuring Customer Satisfaction Survey and to enhance students' teamwork skills.

Evaluation Criteria: Criteria for process might include things like: adoption of group roles and responsibilities, development of negotiation and leadership skills, demonstration of creative problem solving, responsiveness to feedback from group members, evidence of conflict management and resolution, evidence of reflective listening, appropriate organisation and time management, commitment to group processes, extent of contribution (e.g. gathering and researching information, preparing written reflections), written report, oral presentation, portfolio, design, performance).

Oral Presentation of Teamwork Project (10%):

  • Evaluation Objective: The oral presentation of teamwork project.
  • Evaluation Criteria: The use of professional presentation software, conclusions and recommendation, the language use, correct tone, the completeness of answers to questions

Evaluation criteria are explicitly referred on the site of the course for each learning activity.

Recommended or required Bibliography

- Recommended Book :

In Greek

  • Papanikolaou, Β. (2007), «The Quality in Health Services. Principles - Methods & Applications». Athens, Papazisi Publishing.
  • Kostagiolas, P., Kaitelidou, D., Hatzopoulou M. (2008), «Improving Quality in Health Services». Athens, Papasotiriou Publishing.
  • Kyriopoulos, J., Lionis, Ch., Souliotos, K., Tsakos, G. (2003), «The Quality in Health Services». Athens, Themekio Publishing.
  • Zavlanos, M. (2006), The Quality of Provided Services and Products. Athens, Stamoulis Publishing.
  • Tsiotras, G. (2002), Quality Improvement. Athens, Benos Publishing.
  • Grigoroudis B., Siskos G. (2000), Service Quality and Customer Satisfaction Measurement, New Technologies Publications.

In Foreign Language

Berwick D, Godfey B, Roessner J. (1990) «Curing Health care. New strategies for quality improvement». Jossey Bass Publishers

Donabedian, A. (2003) «An Introduction to Quality Assurance in Health Care». Oxford University Press, New York.

Huw, T., Davies, O. (2001) «Quality in Health Care Strategic Issues in Health Care Management». Ashgate Publishing Company, U.S.A.

Joint Commission on Accreditation of Healthcare Organizations (2000) «Accreditation standards for Hospitals». Joint Commission International, USA

Kaplan, R., Norton, D. (1996) «Balanced Scorecard». Harvard Business School Press, Boston

Kelly, D.L. (2003) «Applying Quality Management in Healthcare: A Process for Improvement». An AUPHA/HAP Book, Washington, DC.

Lighter, D. E., Fair, D.C. (2004) «Quality Management in Health Care – Principles and Methods».  Jones & Bastlett, London.

Oliver, R. (1997) «Satisfaction A Behavioral Perspective on the Consumer». McCraw-Hill, USA

Ovretveit, J. (2004) «Health Service Quality: An introduction to quality methods for Health Service». Blackwell science, London.

Ronen B., Pliskin S. J. (2006) «Focused Operations Management for Health Services Organizations». Jossey Bass.

Swage, Th. (2004) «Clinical Governance in Health Care Practice». Butterwoth-Heinemann, New York.

Zairi, M. (1999) «Benchmarking for Best Practice». Butterworth-Heinemann, London.

Crosby, P. B., 91979) «Quality is free: the art of making quality certain». New York: McGraw-Hill, 1979.

Evans J.R. and Lindsay W.M. (1999) «The Management and Control of Quality», 4th edition, South-Western College Publishing, Ohio.

Feigenbaum. A.V. (1983) «Total Quality Control». New York: McGraw-Hill.

Internet resources:

  • http://www.elot.gr/
  • http://www.iso.org/
  • http://www.efqm.org/
  • http://www.jointcommissioninternational.org/
  • http://www.internationalaccreditation.ca/
  • http://www.achs.org.au/
  • http://www.isqua.org/
  • http://balancedscorecard.org/
  • http://www.juran.com/
  • https://www.deming.org/
  • http://www.philipcrosby.com/
  • http://www.nist.gov/baldrige/
  • http://www.who.int/
  • http://www.oecd.org/health/

elected articles from the following journals:

  • Journal for Healthcare Quality - Wolters Kluwer.
  • International Journal of Health Care Quality Assurance Management – Emerald.
  • American Journal of Medical Quality - SAGE Journals.
  • International Journal for Quality in Health Care - Oxford University Press.
  • Journal for Healthcare Quality - Wiley
  • Quality Management in Health Care - Wolters Kluwer
  • Journal of Nursing Care Quality - Journal of Nursing Care Quality.
  • Total Quality Management and Business Excellence - Taylor & Francis.
  • Journal of Quality Management – Elsevier.
  • Quality and Reliability Engineering International - Wiley InterScience.
  • Quality Engineering - Taylor & Francis.
  • Quality Progress – Wilson.
  • The Quality Assurance Journal - Wiley InterScience.

INVENTORY MANAGEMENT IN HEALTH SERVICES

Module Description

Full Module Description:
Mode of Delivery:  In-Class
Weekly Hours:  Lectures: 4
ECTS:  5
Web Page:
Moodle Page:

Learning Outcomes

This course examines the role of logistics in the supply chain within a focal firm as well as between organisations linked within a given supply network in the health sector. Topics cover issues such as introduction to the basic terms of logistics, the connection between logistics and marketing, the estimation of value and costs in logistics, sourcing and supply management, supply chain planning and control strategies, inventory management and logistics future challenges and opportunities. This course also surveys operations research models and techniques developed for a variety of problems arising in logistical planning of health systems. Students will get a clear idea of the expanding role of logistics in health sector today. The will also be familiar with the principles and processes of logistics as a strategic choice in supply chain management.

Upon successful completion of this course the student will be able to:

• Understand the structure of supply chains and the different ways through which supply chains can become competitive in the health sector 

• Explain how to use the levers of the logistics strategy to redefine the points necessary to make this harmonization

• Analyse the importance of the term “value creation” and to propose actions in the field of management of logistics costs towards the creation of value

• Distinguish the forces shaping international logistics in a global market

• Assess accurately the risks occurred due to loss of focus on the satisfaction of end-customer demand  

• Design and implement integrated inventory control and management systems 

• Optimise inventory management by using decision models  

• Produce and combine effectively the options available for managing inventory and orders per case 

• Effectively address the needs of on-time response supply chain

Module Description

• Introduction and overview of the course contents 

• Logistics and the Supply Chain 

• Material flow and information flow 

• Competitive advantage through logistics 

• Logistics strategy 

• The marketing perspective 

• Market segmentation and demand profiling

• Quality of customer service

• Setting priorities for logistics strategy

• Where does the value in the context of logistics come from 

• How can logistics costs be represented 

• Activity Based Costing (ABC) 

• Supply chain operations reference model (SCOR) 

• Managing for risk readiness

• The value and the cost of inventory

• Inventory management policies

• Inventory control

• Optimum inventory management

• Corporate social responsibility in the supply chain 

• The interconnection between P-D parameters in Logistics   

• Future challenges and opportunities in Logistics 

• Supply management and Logistics 

• Rationalising and segmenting the supply base 

• Procurement technologies

Assessment Methods and Criteria

Ι. Final Written Exam (100%) (Summative Evaluation) includes: 

- Open questions on various issues - approaches in logistics functions. 

• Evaluation Objective: The examination of knowledge concerning the fundamentals of the course.

• Evaluation Criteria: Accuracy, completeness, clarity and critical approach of responses

 

ΙΙ. Group Project (50%) (Summative Evaluation): 

Course Work in groups of 4 or 6 students.

Students are asked to conduct a study of a problem of the real world in groups of 2 or 3. The study includes the description of the special parameters of the case study, the selection of the methodological approach to be used (with arguments), the implementation of the processes to the problems data, the analysis of the results with criticism and finally the proposals for actions or decisions. The presentation of the project is also evaluated.

Recommended or required Bibliography

Recommended Books:

1. Alan Harisson & Remko van Hoek, “Logistics Management and Strategy: Competing Through the Supply Chain”, FT Press, 2011

2. Μartin Christofer. “Logistics &  Supply Chain management” , Pearson Education Limited, 2005

3. G. Prastakos. Management Science: operational decisions in the Information Society,  Stamoulis, 2000 (in Greek)

Journal Article Resources:

1. International Journal of Logistics Management – Elsevier

2. International Journal of Logistics Systems and Management – Interscience

3. Journal of Business Logistics - Wiley